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Security: The security of your online purchase is of paramount importance to us. All transactions take place on a secure server, using the latest available security technology. All data sent to our server and the data returned to you when viewing a secure page is encrypted to prevent unauthorised persons intercepting your details. When you enter the checkout area of our site you will move to our secure server.

If you are not happy about disclosing your Credit Card or Personal Details over the Internet, feel free to telephone or fax us using the details on our Contact page.

You can instantly see that a page is being viewed in secure mode as the URL (address) will start with "https://" instead of the usual "http://". The extra "s" stands for secure, this can also be validated as secure pages have a small yellow icon displayed in most browser windows.

Payment: We accept payment online by VISA, MasterCard and Switch/Maestro. If you fax your order we will also accept payment by Cheque or Postal Order made payable to 'Charlotte Cot Blankets Ltd'. Charlotte Cot Blankets is compliant with the Data Protection Act. We will not pass on your details to any third party without your prior consent. Goods will only be despatched once payment has been received in full.

Delivery: Delivery is by first class mail.

Returns: If you are not completely satisfied with your personalised item please return it within 7 days for an exchange or refund.

Paston Chase